What we collect
Order details: the email address you order with, the plan and term you choose, the screen count on your line, and the payment reference returned by the payment processor.
Support correspondence: the messages you send us and any screenshots you attach, kept so the team can follow up on an open issue.
Technical data: the IP address and user agent recorded by our servers when the line is used, which is what lets us detect a credential being shared beyond the screen count on the plan.
What we do not collect
We do not store full card numbers. Card payments are handled by the payment processor, and we receive only a reference and the outcome.
We do not sell personal data, and we do not share it with advertisers.
Why we hold it
To create and maintain your line, to answer support requests, to take payment and issue refunds where they apply, and to meet the record-keeping our payment providers require.
How long we keep it
Order and billing records are kept for [retention period — set this to whatever your jurisdiction requires]. Support correspondence is kept for [retention period]. Technical logs are kept for [retention period].
Your rights
You can ask for a copy of the data held about you, ask for it to be corrected, or ask for it to be deleted once there is no longer an active subscription or a legal reason to keep it.
Questions about this policy can go to the support team on WhatsApp or live chat, or to [legal@example.com — replace with your real address].
Cookies
The site itself sets no tracking or advertising cookies. Your browser may store a value locally to remember an offer deadline; it never leaves your device and is not read by us.