Support

Talk to the KemoTV team

Use the contact listed for kemotvs.net. Include your device, player and exact question so support can understand the issue and confirm the next step.

Website
kemotvs.net
Channels
WhatsApp & live chat

Ways to reach us

WhatsApp

+1 (347) 676-4880

Ask about setup, account access or a specific channel. Include the device and player name; hide passwords and private playlist URLs in any screenshots.

Open WhatsApp

Live chat

Open the site’s chat without leaving the page. Handy if you are at a computer setting up a TV and do not want to switch to your phone.

Start live chat

What we can help with

Most questions fall into one of these. Include your order email where it is relevant so support can identify the relevant account.

Before you subscribe

Ask us to confirm a specific channel, check whether your device is supported, or request a trial line.

Setup and playback

Player logins, EPG questions, MAG MAC registration, device swaps and buffering that will not clear.

Billing and renewals

Renewing a term, changing screen count, or moving a line to a different device.

Reseller and affiliate

Panel access, credit pricing and commission terms for anyone reselling or referring.

Looking for setup steps first? The device guides cover all ten supported devices, and the troubleshooting guide covers login, buffering and playback problems. Read About KemoTV to check the website and provider contact.